Sanctuary Tours

Our Sanctuary Tours are a fantastic way to learn more about what we do and to meet some of the colourful characters who call the sanctuary their home.

Our visits are temporaril  on hold but we hope to re-open again shortly – check back soon!

Be part of it

What's included

  • We start our tours with a welcome drink in our Indoor Classroom where we will introduce our charity’s work and hopes for the future.

  • We’ll then take a leisurely tour around our beautiful 92-acre site where you can learn about and explore our latest habitat development projects, such as our Pig Barn & Woodland.
  • There will also be plenty of opportunities to meet, feed and interact with our friendly residents and hear their heartwarming rescue stories.
  • Finally, we will create some exciting enrichment items for the animals to play with and enjoy, while learning about their natural behaviours and what it takes to care for them.
Diet Alpaca are herbivores, which means they mainly eat plants, but their diet can also include wood, bark or stems.

Hearts of Gold Members Discount

If you are a current Hearts of Gold Member, you can enjoy 20% off entry to our Sanctuary Tours for you and up to 4 guests as a THANK YOU for supporting us! Just email to check availability and book on.

Frequently Asked Questions

How do I redeem a voucher?

To redeem a Sanctuary Tour or ‘Pig’nic Experience voucher, please email our Visitor & Education Manager Abby at with your booking name and voucher code.

Can you accommodate larger groups?

We believe that tours with smaller groups work better for a variety of reasons. Not only do you get more one-on-one time with the animals but also the chance to ask questions and learn about their stories. Some animals can become scared or stressed if too many people are in with them, which is why we keep our group numbers small.

Do you accept walk-ins?

All sanctuary visits must be pre-booked and we reserve the right to turn away visitors who arrive without a booking.

Can I bring my dog?

As our tours involve going into animal enclosures, dogs are not permitted (excluding service or assistance dogs). We do not allow visitors to leave their dogs unattended in their cars while visiting.

What clothing/footwear should I bring?

As we know, British weather can be very unpredictable so please prepare for all weather types by bringing a waterproof coat or sun cream depending on the forecast. Due to our thick clay soil, drainage is very poor on our site, which means that the ground can become waterlogged and the grass slick with mud. Wellies or waterproof boots are absolutely essential. Trainers will quickly become soaked.

What happens if my tour is cancelled?

In the event of circumstances such as severe weather or an outbreak of COVID-19, tours may be cancelled at short notice. We endeavour to provide visitors with as much notice as possible and will reschedule the visit or offer you a full refund or the opportunity to rebook if we do have to cancel.

Do you have a cafe?

We do not have a cafe but we do provide tea and coffee (with plant-based milk) as part of our Sanctuary Tours. If you’re looking to enjoy some delicious vegan food while in the area, we would recommend Be the Change Foods in Worcester.

Are your tours wheelchair accessible?

Our tours involve walking across grassy fields and often muddy and even terrain. Unfortunately, this means they are not accessible for wheelchair users or those unsteady on their feet. We are working to improve the accessibility of our site for future visits.

Are tours suitable for those with allergies?

If you have any allergies that we need to be aware of, please let us know prior to your tour.

What our visitors say

“Truly truly amazing. An experience which truly immerses you in Goodheart’s vision, focus and compassion. What stands out particularly is the level of care to every creature- including us visitors!- myself and my friend travelled a good distance to visit as we adopted some of these very special animal friends and really wanted to meet them and wow we are glad we did.” 

– Julie

“We visited for a second year, and it was a really lovely trip again. It’s always lovely to see animals who aren’t frightened of people. Thank you for all the good work you’re doing for animals, and giving us the opportunity to connect and see the animals up close”

– Charlie

“We loved this experience. We adopted Duncan and the other family we joined with adopted Eddie and Abby gave us time to spend with these animals along with all the adorable pigs and sheep. Abby’s knowledge of the sanctuary and the animals is fantastic. Highly recommended tour of a very special place.”

– Clare

Browse our gallery

Rescue work

Have you visited the sanctuary before?

We are passionate about providing the best possible visitor experience that we can – that’s why we’ve made this short survey. We want to hear your views on what we can do to improve. We would also like to take this opportunity to better understand our impact. All responses remain anonymous and your participation is entirely voluntary.

Thank you for helping us grow.