After a very busy season, our summer visitor programme has now come to an end.
A huge thank you to everyone who has visited us over the summer. We hope you enjoyed learning all about our residents and what it takes to run a top-notch animal sanctuary here in the UK. We’ve loved welcoming you and it’s been incredible to see so many visitors connecting with our rescued animals and seeing them as the intelligent individuals that they are.
As the weather begins to change and the ground gets muddier underfoot, we will now be looking ahead to our Autumn/Winter visits, which we are busy planning behind-the-scenes! Details will be announced soon, so watch this space!
We are passionate about providing the best possible visitor experience that we can – that’s why we’ve made this short survey. We want to hear your views on what we can do to improve. We would also like to take this opportunity to better understand our impact. All responses remain anonymous and your participation is entirely voluntary.
Thank you for helping us grow.
How many people can attend per visit?
We can take bookings of 2 people minimum, 5 people maximum. We can accept groups of up to two households according to ongoing government guidelines.
Can you accommodate larger groups?
Smaller group visits are better for the animals themselves, as they can become scared and stressed when surrounded by a large number of people. We also feel that a smaller group size allows for a more personal experience, giving you chance to ask lots of questions about the animals and hear their individual stories.
Can I just turn up on the day?
All sanctuary visits must be pre-booked. We cannot admit any visitors who turn up without a booking.
Can I bring my dog?
To prevent our farm animals becoming stressed, we only allow Service Dogs on site during Sanctuary Visits.
Will you add more weekend dates?
At present, we are only able to offer visits on one Saturday of every month, however we will look to add more Saturdays and Sundays in the near future.
What health and safety measures will be in place?
At Goodheart Animal Sanctuaries, we are committed to ensuring the safety of our staff, volunteers, and visitors, and helping to prevent the spread of COVID-19. You can therefore expect the following measures to be in place when you visit:
What happens if the government restrictions change before my visit?
If changes to local or national restrictions prevent us from running visits, a full refund will be processed via the original booking method of Airbnb.
Is the sanctuary site accessible for wheelchair users?
At this present time, only our main yard and brand-new Outdoor Education Area (including our outdoor classroom, rescued rabbit run, veg patch and seating area) are wheelchair accessible.
Although we offer access to a downstairs bathroom in our main charity building, it is a confined space, which wheelchair users may find restrictive. We are planning to build a larger, fully accessible toilet block with baby changing facilities in the near future, so please watch this space for updates. If you have any questions regarding accessibility, please email Alison, our Project Director at firstname.lastname@example.org
Is a certain level of fitness or mobility required to take part in this experience?
Yes – our sanctuary experience involves visitors walking across open terrain including grass pastures and rough stone tracks where the going can be somewhat rough, particularly in muddy conditions. We will always do our best to welcome all levels of ability and are happy to take it slow, if you are happy to join us in exploring our sanctuary site.
Don’t just take our word for it…
Read some of our latest experience reviews below: