Christmas Delivery Information

**Please note that our Admin team will be taking a break over Christmas and so items ordered after 4pm on Friday 22nd December will not be posted out until Wednesday 27th December**

Last posting dates for Christmas delivery

Here are our suggested last posting dates for items to arrive before Christmas:

Second Class/Royal Mail Tracked 48:
Thursday 14th December

First Class/Royal Mail Tracked 24:
Thursday 17th December

Next Day Delivery: 
Order before Wednesday 20th December

Digital Vouchers: Digital vouchers can be ordered/redeemed up until 4pm on Friday 22nd December and will be emailed the same working day. After this time, all vouchers will be sent on Wednesday 27th December.

*Please note, these are suggested dates. We cannot be held responsible for items not delivered before Christmas and, as always, our advice is to post early and avoid the rush.


What are Royal Mail’s last Christmas posting dates?

Please note that the dates above are slightly earlier than Royal Mail’s official last Christmas posting dates, as we have found that there are often delays due to the large amount of letters and parcels being sent around Christmas time.

What should I do if my order has not arrived?

On some occasions, there may be issues with Royal Mail or postal backlogs which are out of our control. If your order has not arrived by Friday 22nd of December, please email us before 12pm and we can send you a digital gift voucher to give to your recipient until your order arrives. Emails to us after this time may not be read until our team returns on Wednesday 27th of December.

We cannot be held responsible for delays in post due to Royal Mail. As we are very small charity, we cannot offer refunds or replacements for orders which do not arrive before Christmas.

What are the last Christmas posting dates for outside the UK?

Due to customs issues, we are currently unable to post items to countries outside the UK.